Using the 499 com platform means you fully agree to these Terms and Conditions. The rights and responsibilities of every member are clearly set out here.
Last Updated: January 2026Applicable to every individual who uses the 499 com platform via the website, app, or any other channel.
All terms and conditions have been written in plain, easy-to-understand English for your convenience.
Use by minors is strictly prohibited.
The following six points form the core foundation of 499 com's terms and conditions.
Registration must be completed with accurate information. Providing false or incorrect details may result in account termination. Only one account per person is permitted.
Transactions are supported via bKash, Nagad, and Rocket. Minimum deposit and withdrawal limits apply. All transactions are subject to verification before approval.
Each bonus offer has its own wagering conditions. Any misuse of bonuses or attempts to claim them from multiple accounts may result in account suspension.
Fraud, software hacking, multiple accounts, money laundering, and any other dishonest activity are strictly prohibited and will be subject to legal action.
499 com keeps your personal information secure. No data is shared with third parties unless required by law.
499 com believes in responsible gaming. Protective tools such as deposit limits, self-exclusion, and cooling-off periods are always available.
Section 01
499 com (also known as bundles.com/499com or 499com.pro) is an international online gaming platform. These Terms and Conditions ("Terms") form a binding agreement between 499 com and its users. By browsing the website, opening an account, or participating in any game, you automatically agree to these Terms.
These Terms may be updated from time to time. When changes occur, we will post a notice on the platform and update the "Last Updated" date. It is your responsibility to check this page regularly. Continued use of the platform after any changes constitutes acceptance of the revised Terms.
499 com services are only available to residents of countries or regions where online gaming is legally permitted. It is your own responsibility to ensure compliance with local laws. 499 com does not provide legal advice.
These Terms apply equally to all 499 com services, games, promotions, payments, and customer support. The same Terms are in effect for both the mobile app and the website.
Section 02
To register an account at 499 com, you must provide accurate, complete, and up-to-date information. The name, mobile number, and other details submitted at registration must be your own — using someone else's information is strictly prohibited.
Each person may only hold one account. Creating multiple accounts using the same device, IP address, or payment method is a violation of 499 com's rules and may result in all accounts being closed.
You are solely responsible for keeping your account password and login details confidential. If you suspect unauthorized access to your account, contact 499 com Customer Support immediately. You remain responsible for all activity that occurs on your account.
Section 03
499 com currently supports deposits and withdrawals via bKash, Nagad, and Rocket. Minimum and maximum transaction limits apply and may change at any time. Check the Cashier section or contact Customer Support for the latest limits.
KYC (Know Your Customer) verification may be required before a withdrawal request is processed. 499 com may place a temporary hold on or investigate any transaction deemed suspicious. Funds may be forfeited if fraud is established.
Deposits are generally credited instantly. Withdrawals are typically processed within 15 minutes to 24 hours, though verification requirements may cause delays. Any applicable transaction fees will be clearly stated on the Cashier page.
Instant transfers via bKash, Nagad, and Rocket. Minimum deposit amount applies. No hidden charges.
Processed within 15 minutes to 24 hours after verification. Delays may occur if KYC is incomplete.
Section 04
499 com offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. Each bonus has its own terms, particularly regarding wagering requirements. Please read the conditions of each offer carefully before claiming.
Bonus funds cannot be withdrawn directly — they convert to real money only after the required wagering amount has been met. If the wagering requirement is not fulfilled, the bonus balance will be forfeited. Bonuses also expire automatically once their validity period ends.
499 com reserves the right to modify, cancel, or suspend any bonus offer at any time without notice. Any attempt to claim bonuses through multiple accounts will result in all accounts and funds being forfeited.
Section 05
All games on 499 com use internationally certified RNG (Random Number Generator) technology, meaning every game outcome is entirely random and cannot be manipulated in favor of any individual or party. The system is regularly audited by independent third-party auditors.
Live Casino games are played with real-time dealers and every session is recorded. Any disputes will be reviewed against those recordings. In the event of a disconnection mid-game, 499 com will determine the outcome based on server logs.
The use of any external software, bots, automation tools, or exploits during gameplay is strictly prohibited. If such activity is detected, the account will be immediately closed and funds may be confiscated.
499 com is committed to ensuring a fair playing field for all. Any allegation of game manipulation is independently investigated, and affected players may be compensated where warranted.
Section 06
The following activities are strictly prohibited on 499 com. Violations will result in immediate account termination, forfeiture of deposited funds, and legal action where applicable.
Section 07
499 com takes the protection of your personal information seriously. Data collected at registration, transaction details, and gaming activity logs are used solely for service improvement, verification, and security purposes.
Your personal data is never shared with any third party except where required by law. You may read our full Privacy Policy separately.
Your data is protected through SSL encryption, firewalls, and regular security audits. For more details, please visit our Privacy Policy Read.
Section 08
499 com believes gaming should be a form of entertainment, and we are committed to ensuring it stays that way. We encourage all members to play responsibly.
Our platform lets you set deposit limits, betting limits, self-exclusion, and cooling-off periods. If you feel that gaming is negatively affecting you or your family, please reach out to our support team.
Section 09
499 com reserves the right to temporarily suspend or permanently close any account at any time, for any reason, without prior notice — particularly in cases of rule violations, suspected fraud, or legal requirements.
Upon account closure, any valid balance will be returned; however, bonus funds or amounts linked to suspicious activity may be forfeited. You may request to close your account at any time and will remain eligible to receive any valid balance.
Section 10
For any dispute or complaint, please contact the 499 com Customer Support team directly in the first instance. We typically respond within 72 hours, and most issues are resolved at this stage.
If a dispute cannot be resolved through the support team, it will be escalated to 499 com management for review. For game outcome disputes, server logs and game data will serve as the final evidence. 499 com's decision is final and binding.
Section 11
499 com reserves the right to change, amend, or update these Terms and Conditions at any time. When changes are made, the update date on this page will be revised, and members may be notified of significant changes.
Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
Section 12
If you have any questions or concerns about these Terms and Conditions, please contact our support team. We provide assistance in Bengali and take every concern seriously.
Live Chat: Log in to the platform and chat with us directly. Email: [email protected] (plain text only, not a clickable link). Response time: 24/7.