499 com's Privacy Policy —
Your Information Our Responsibility

Welcome to 499 com. This Privacy Policy explains what information we collect about you, why we collect it, and how we keep it safe. By using our platform, you are considered to have accepted this Privacy Policy.

499 com is an international online gaming platform offering slots, Live Casino, fish games, and a variety of other entertainment options. Using our services requires providing certain personal information, and protecting that information is our top priority.

This Policy applies equally to 499 com's website, mobile app, and all digital services. If you are under 18, you may not use this platform or provide any information.

499 com collects information from three main sources: what you provide directly, what is automatically collected during your use of the platform, and what comes from legitimate third parties. Each category is explained in detail below:

499 com uses your information only for specific, legitimate purposes. We never use your data for unnecessary activities or sell it to advertisers.

• To enable account creation, verification, and secure login
• To process deposits, withdrawals, and financial transactions
• To prevent fraud, money laundering, and cyberattacks
• To provide customer support and technical assistance
• To send promotions, bonuses, and personalized offers (with your consent)
• To meet legal obligations and satisfy regulatory requirements
• To improve and analyze the quality of platform services

499 com never sells your personal information to third parties. However, limited data sharing with trusted partners may be necessary to operate our services.

The circumstances under which your information may be shared are outlined below:

• Payment Processor: To process transactions — only the information strictly necessary
• KYC verification services: To a licensed agency for identity verification
• Law enforcement agencies: In cases of a court order or valid legal claim
• Security Auditor: Contracted specialists to ensure security standards are met

• Your data is not sold to advertisers or marketing companies
• Not shared on social media platforms without your consent
• No data is shared with competing gaming companies

499 com uses international-standard cybersecurity technology to protect your information. Our security framework operates across multiple layers that work together.

• SSL/TLS encryption: All data transfers are secured with 256-bit encryption
• Two-Factor Authentication (2FA): An extra layer of security for logins and withdrawals
• Firewall & DDoS Protection: Advanced technology to prevent unauthorized access
• Regular Security Audits: Regular audits by third-party security experts
• Real-Time Monitoring: 24/7 suspicious activity detection system
• Data Encryption: Stored data is kept in encrypted form

499 com's website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help enhance your browsing experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

499 com believes you have full ownership over your personal data. We give you the tools to exercise that right.

• Right of access: You can find out what information we hold about you
• Right to Rectification: You can request corrections to inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Right to Restrict Processing: You may request that we stop using your data for specific purposes
• Right to Portability: You can receive your data in a machine-readable format
• Right to object: You can opt out of marketing communications at any time

499 com does not store your information indefinitely. Each type of data has a defined retention period, determined by legal obligations and business requirements.

• Account information: For the duration of the account and 5 years after closure
• Financial transaction records: Up to 7 years for legal requirements
• KYC documents: Up to 5 years after account closure
• Gaming Logs: 90 days to 2 years
• Customer support records: 3 years after resolution
• Marketing consent records: 3 years after consent withdrawal

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

499 com strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process any data from minors.

Age is verified at the time of registration, and additional documents may be requested in suspicious cases. If it is found that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

499 com reserves the right to update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, a notification will be displayed upon logging into the platform and may also be sent by email. Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We are able to assist in Bengali and take all privacy-related matters seriously.